Customer Order Fulfilment Team Member 

Salary  £25,000 per annum (£12.82 per hour) 

Harrogate Organics Company are building for the future; we offer a range of well-being products and natural solutions designed to support your mind and body. With award winning products and a team creating extraordinary customer experiences, we are growing our order fulfilment team based in Ripon. 

To apply, please email: workwithus@strive-group.com including a C.V. and cover letter explaining why you are a good fit for this role. 

What Harrogate Organics Company Can Offer You  

  • 24 days annual leave, plus Bank Holidays  

  • 2 days paid charity/volunteering days annually  

  • Employee Wellbeing Strategy for you and your family   

  • Ongoing professional development 

  • Cycle to Work Scheme  

  • Subsidised Annual Eye Test 

Hours

Full time 37.5 hours a week, over 5 days, Some flexibility including occasional overtime and weekend working may be required. 

About The Job 

A Harrogate Organics Company Customer Order Fulfilment Team Member is hands-on to ensure our online order sales processes run smoothly.  You will be responsible for picking, packing, and dispatching customer orders with accuracy and care, while keeping our warehouse organised and running smoothly within a supportive team with shared goals.  

Key Responsibilities 

  • Pick, pack, and dispatch online orders with accuracy and care 

  • Ensure all orders are fulfilled correctly and shipped on time 

  • Keep the warehouse clean, tidy, and well organised 

  • Manage stock by receiving deliveries, checking items, and restocking shelves 

  • Support general warehouse operations and tasks as needed 

  • Work collaboratively with the team to meet daily targets and maintain high standards 

What We Need From You 

  • Your experience.  Previous warehouse experience is preferred but not required as full training is provided 

  • Conscientious. Demonstrate effective self-motivation and enthusiasm for service excellence 

  • Accuracy.  Exemplary attention to detail and care, even when under pressure 

  • Your service ethic. A passion for delivering an extraordinary customer experience  

  • Team player. Care, commitment and a strong desire to work collaboratively within your team 

  • Your energy.  Natural enthusiasm, optimism, drive and resilience 

  • Flexibility. Adaptable, solution-focus and willingness to ‘muck-in’ 

  • Values. Self-awareness, a commitment to deliver excellence and hold yourself to high standards.  

  • This role includes contributing to Strive group’s social and environmental impact initiatives