Business Support

Applications by: Wednesday 16th July, 5pm

Strive Group is a connected experience agency that delivers unparalleled growth for brands by reshaping the way they engage with their employees and customers. We work across three pillars of Brand, Employee and Customer experience turning touchpoints into talking points delivering outstanding experiences.

Strive Group is looking for a Business Support Executive to work within one of our Business Support teams.  This is a varied role which will require strong administrative experience, a keen eye for detail, and a commitment to quality.

What Strive Group can offer you

  • 24 days annual leave, plus Bank Holidays

  • Hybrid working option (up to 2 days per week home based)

  • 2 days paid charity/volunteering days annually

  • Employee Wellbeing Strategy for you and your family 

  • On-site Mental Health First Aiders

  • Cycle to Work Scheme

  • Subsidised Annual Eye Test

  • Discounted Gym Membership

  • Free Army Fitness Bootcamp

Salary

£25,750 per annum

Hours

Full time 37.5 hours a week, over 5 days.
Core hours Monday to Friday 9.00am – 5.00pm (some flexibility may be required outside of these hours)

Location

Strive Group Head Office, Harrogate 

About The Job

To be successful in this role you will be an excellent communicator, pride yourself on your ability to prioritise tasks, and have a drive to deliver an exceptional service to customers, the retailer network, and the client. This role requires you to work well within a team and independently, and to be confident in your decision making. It is a varied role with core tasks that must be completed daily in line with programme Service Level Agreements. With plenty of opportunity to use your own initiative, you will need to be able to think laterally and be solution focused.

Key Responsibilities

  • Provide support to regional corporate and public sector teams, including sending new business support terms to customers

  • Book demonstration vehicles on behalf of the corporate sales team and retailers

  • Respond to incoming email and telephone enquiries from customers and retailers within programme service level agreements

  • Create quotes for SMEs and appoint test drives for customers with their local retailer where appropriate

  • Support events coordination of demo vehicles, managing bookings and RSVPs for retailer fleet meetings and similar events

 

What We Need From You

  • Communication. Excellent communication skills with a natural ability to simplify complex processes and explain them clearly

  • Conscientious. Demonstrate effective self-management, enthusiasm for service excellence and self-motivation

  • Your service ethic. A passion for delivering an extraordinary customer experience

  • Accuracy.  Exemplary attention to detail and accurate record keeping

  • Methodical. Create and follow process

  • Solution focus. Be self-motivated, resilient, and a strong team player with care and commitment to achieving team outcomes and agreements

  • Values. Self-awareness, a commitment to deliver excellence and hold yourself to high standards.

Application:

To apply please email: helen.falgate@strive-group.com including a cover letter and C.V.